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Terms & Conditions

TEZ RAKSHAK – Full Legal Stack (V2, India & Scalable)

1. Nature of Service

TEZ RAKSHAK is an assistive safety and alert system. It does not replace emergency services and does not guarantee rescue, response time, or outcomes.

2. No Guarantee Clause

All alerts, notifications, and escalations are subject to network, device, and third-party availability. TEZ RAKSHAK makes no guarantees regarding emergency intervention.

3. Limitation of Liability

TEZ RAKSHAK shall not be liable for injury, death, delays, failures, or inaccuracies in alerts, including reliance on third-party services.

4. Third-Party Dependency

Services depend on telecom providers, emergency responders, and integrations. TEZ RAKSHAK is not responsible for their performance.

5. System Limitations

The system relies on GPS, sensors, connectivity, and power. Failures, delays, or inaccuracies may occur.

6. User Responsibilities

Users must install devices correctly, maintain battery, ensure connectivity, and provide accurate data.

7. Data & Privacy (DPDP Compliance)

User data including location and emergency contacts may be collected, processed, and shared strictly for service functionality and emergency use.

8. Subscription & Billing

Services require active subscription. Failure to renew may result in suspension of services.

9. Rakshak Rider Network

Rakshak Riders are independent responders. TEZ RAKSHAK is not liable for their actions or response.

10. API & OEM Integrations

TEZ RAKSHAK may integrate with external systems and devices. Performance depends on partner systems.

11. Insurance & Partner Services

Any insurance or partner service is governed by third-party terms. TEZ RAKSHAK is not liable for claims.

12. Termination

Services may be suspended or terminated for misuse or violation of terms.

13. Governing Law

These terms are governed by Indian law. Disputes fall under Indian jurisdiction.

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Because Every Second Counts

India’s first automatic crash detection and emergency alert system for two-wheelers. Saving lives through technology, one rider at a time.

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